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Eli Broad College of Business

Contract Information & Policies

Food And Beverage

City and state health and liquor laws require that the Management Education Center not allow any food or beverage to be brought into, or taken from, the facility by our guests. Food and beverages must be consumed on premises, and are subject to 20% gratuity and 6% Michigan sales tax.

When ordering food and beverage services, we must have your menu selections and estimated quantities 10 full business days prior to your function.

A final guaranteed guest count is required 3 full business days prior to your function.  You will be charged for the guaranteed number or the actual number of guests served, whichever is greater.

Event Scheduling

When making reservations, please remember to consider the amount of time needed in advance of your meeting for setup and rehearsals. Daytime reservations normally extend through 5:00 p.m. only; whereas, evening reservations typically begin at 6:00 p.m. and extend through 10:00 p.m. Please contact our office if any extension is needed.

Pricing

All room prices indicated on your event confirmation are guaranteed and will not be increased, unless you change the conditions under which your reservation was made.  Changing dates, rooms, duration, time of day or size of group may impact your rental rate.  Please consult with your event planner when making changes.

Rates for food and beverage services are subject to change to meet increased operating costs.  Patron agrees to pay such increased prices and to accept reasonable substitutions.

Smoking

All MSU Property is Tobacco Free. All forms of tobacco and e-cigarettes are prohibited. Your cooperation is appreciated.

Cancellations

All cancellations are subject to a cancellation charge according to the following policy:

30 Days or More – Any event canceled 30 or more days before the scheduled event date can be canceled or rescheduled without penalty.  If you have a deposit on account, that deposit will be refunded or may be applied toward a future event to be held within 6 months, at your discretion.

8 to 29 Days – Any event canceled in the 8 to 29 day window before the scheduled event date will be charged a cancellation fee in the amount equal to the full room rental rate unless you reschedule the event to be held within 6 months.  If you have a deposit on account, that deposit will be used as a payment toward any open cancellation charges or it may be applied to your rescheduled event.

7 Days or Less – Any event canceled within 7 days of the scheduled event date will be charged a cancellation fee in the amount equal to the full room rental rate.  You may also be liable for food and beverage items purchased for your event.  We will work with our food purveyor to minimize these charges where possible.  If you have a deposit on account, that deposit will be applied as a payment toward the cancellation charges.

Your signature on the Reservation Confirmation indicates:

  • You have read, understand and agree to our policies.
  • You have the authority to enter into agreements with the MEC
  • You agree to submit payment in full for all charges and applicable fees.
  • All unused deposits on accounts over 6 months old will be forfeited.

Reservations, Deposits And Invoicing

Your Conference & Event Manager will forward a Reservation Confirmation form to your attention for your review and approval.  To confirm a reservation you will be required to submit an advanced deposit.  Please sign and return your confirmation form along with your payment, by the required due date, to secure your reservation.

Your advanced deposit is a pre-payment that will be held on account and will be applied as a form of payment, towards your final invoice.  The deposit will show as a credit on your invoice and will reduce any outstanding balances due from all applicable charges (room rent, food services, AV rentals, labor, taxes, gratuities, etc.). The advanced deposit amount typically equals the amount you will owe in room rental charges.  All advanced deposits are non-refundable unless you cancel your reservation subject to our cancellation policy.

Invoices will be sent to the event organizer after your event.  If your organization is tax exempt or you will be using a purchase order, please forward the necessary paperwork to our office prior to your function.

For your convenience, advanced deposits and invoice payments can be submitted by credit card on our website: MECTroy.com.  Look for the “Payment” link on the home page.  For your credit card security, we do not accept payments over the phone.

Liabilities

The event organizer will be held liable for any and all damages to the facilities by their guests or independent contractors. The Management Education Center will not assume liability for any personal property, merchandise, or equipment left on the premises.

Materials

The Center will accept prepaid moderate-sized shipments within 72 hours of a scheduled function.
Large shipments (e.g. crated goods) must be handled through a local cartage firm to be delivered on the
function date when a function representative will be on hand to receive the shipment. Please mark all shipments with your name, your company or group name and the date of the function.

Hearing Impaired

Please contact the office if hearing assistance is needed. Our office can provide an amplified personal listening device for our larger conference rooms.

Equipment Rentals

All equipment rentals are subject to 6% Michigan use tax.


Management Education Center

811 West Square Lake Road, Troy, MI 48098
248-879-2456 Voice, Fax, Text
Email: mecsales@msu.edu
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Eli Broad College of Business

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